• Payroll (Not Responding)

    Does anyone else have issues in Payroll. I can be editing /adding new employees and then all of a sudden I get the (not responding) warning and it freezes. Then I have to close Sage and wait a few minutes before I can go back in.
  • Sage opens without the business status but has the menus

    Sage opens without the business status but has the menus. When I try to select for payroll entry, I get the window to put in the pay end date but then sage encounters an error and closes. no other information available. this is the message I get
  • Issue with Payroll Hourly Names

    For some reason - only on my payroll it keeps changing the names of the payroll line - ie. changes it from OfficeVacation to ProjectManager. I cannot get it to allow me to use OfficeVacation or any other pay type even though they are selected in payroll…
  • Tax Update 2021 Broken

    Installed update on server and then Sage quit working. I had to recover server to get Sage back. Then the clients would not start till I signed on with the server. This is the second sloppy update in about a month. Last time we had to uninstall then reinstall…
  • State Filing Status for Louisiana

    An employee turned in an L4 (Louisiana State Withholding Form) marked "Single" with "1" exemption in Block A In this example, for State Filing Status, which would you code? It seems like it could be any based on the Sage Based Article. Filing…
  • Withholding Elections - FIT19 error

    Entered new hire and left the Withholding fields blank (no additional withholding elected) and when I went to create checks I got a error for payroll field FIT19 and that I needed to review it in sage-maintained and if not there to add it to user-maintained…