FormerMember

Issues using credit card when posting receipts

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Posted By FormerMember

I am the IT Support for a small company that just upgraded from BW 2011 to BW 2018. Apparently in 2011 they did not have to use entire credit card numbers when posting receipts. They use a third party for their merchant services and when they post the receipt via Transactions > Post Receipts and choose the Credit radio button, BW 2018 is requiring them to enter a full credit card number in the Vault but they do not have the full credit card number. They only have the receipt from the credit card terminal (third party merchant services) with the approval code and last 4 digits of the card number. How can they post a receipt from a credit card transaction only using the last 4 digits of the card and the approval number from the receipt?