2018 Federal payroll tax update for Businessworks

SUGGESTED

I installed 2018 Businessworks SP1, but the federal payroll allowances and rates did not change.  Will there be another service pack to install soon

Thanks

Fred

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  • 0 in reply to jarlid
    SUGGESTED

    Although I do not have a specific date at this time, the federal tax tables should be out in the next week or so.  Unfortunately, this year the Federal tax tables were not approved until late in December which is out of our control.  Because of the late approval, we were not able to provide the Federal tax tables in our earlier release like we normally do.  We should be finish updating and testing the tables soon and will have the release available to you as soon as we are done.

    Thanks,

    Coleen

  • 0 in reply to Coleen Graber

    Testing the tables??  Come on this is crazy!! As I said in my other reply if we were late in paying for bill we'd be charged a late charge but there is NOTHING we can do to get any of our money back!!  Sage your customer service is getting worse instead of better.  I have been with Sage for over 10 years and shake my head every time!!  I sent a huge package a year ago to your Georgia offices and got NO REPLY to my issues!!! As I have stated before another 'nail in the coffin'.  Meanwhile I will do the update by hand!!

  • 0 in reply to jarlid

    Agreed, but I wanted that money in my pocket now!  

  • 0 in reply to flgchandler

    Thank you flgchandler for your post.  Please note if you do it by hand make sure you are updating the Federal Taxes (US) in the menu NOT the state taxes which automatically come up first.  So yes I had to correct my NYS Single Tax bracket and then do the Federal.  It worked!! and only took about half an hour without my corrections which took another 1/2 hr or so.  It was well worth the time spent!!  However I still feel the updates should be to the users by now.  NO MORE EXCUSES!!!