Direct Deposit - Rejected NACHA file

Question

NACHA File was rejected by the bank; How do I create a new NACHA file?

Coleen Graber · Accepted Answer

LizzieG- 
 If you just need to resend a Direct Deposit prenote, you can re-active the prenote status in PR, Employee, Maintain Employees and select Direct Deposit . Then go to PR, Transfer, Create Direct Deposit file and select Yes or Only . See article Knowledge Base "How to resend a Direct Deposit prenote" (52106) at support.na.sage.com. 
 If you need to make changes to the actual NACHA direct deposit file, you will need to recreate the NACHA file with the changes. To do that, you will need to void the payroll checks and re-process the Payroll checks with the new information and create the NACHA file. For full instructions, please see Knowledge Base "How to edit a direct deposit file" (46037) at support.na.sage.com. 
 Thanks, 
 Coleen

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Direct Deposit - Rejected NACHA file

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