Business Works 2017 (latest SP)...

FYI   BW is integrated with CCC1 (Body Shop Management Software)...that process works properly all the time...no issues

DB hosted on 2102 R2 server...NIC Teaming, 32GB, Dual Processor, RAID 10 volume (10K RPM SAS)...plenty of available space.

2 active clients...WS running Win7 Pro 64...i5, 8gb 500gb HD...Malwarebytes and Security Essentials on both clients, Windows firewall disabled...

Linksys 24 port GB Switch

Occasional (significant) lag and delayed population of data or processing of actions when performing specific functions

For Example:

Trying to apply open credits to a file

Doing a deposit batch

Trying to look up customer to see what he owes

Trying to pull up an account in GL to see if balance is correct

Trying to do a report on G/L distribution

Voiding out a bank transaction

Entering a bank transaction