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Marissa Van Opens

Migrate a BusinessWorks Server

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Hi there.

I am trying to move a Sage BusinessWorks server (2016 I believe) from one domain to another (we purchased a company and need to keep their BW system around for historical data).  The IP address has changed as we use a different IP scheme but the server name can remain the same.

How can I make this work without reinstalling BW?  Or is that the only option?

If I have to reinstall are we losing all of the data?  Or is the solution here to reinstall BW then do an export of the data from the original domain followed by an import?

Thank you for your time and help

Marissa

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    I feel like this is now doomed to fail.  The way I think they configured this application is that they installed PervasiveSQL on this server, then installed the client on Citrix servers then used those to connect to the SQL instance...maybe, no one knows how it was initially set up.

    If I try and install the Profile client on the server I get an error stating that "Sage BusinessWorks installation originally preformed by User Administrator in this computer is version 2015.  This profile installation is version 2013.  Brows to the Sage BusinessWorks program folder and run BWprofile.exe from there."

    If I do that I get the same error.  

    I would presume that I could just create a new server then try and do a new installation there.  Then because I have access to the old server still get someone with access to export my backup of the data.

  • +1 in reply to Marissa Van Opens
    verified answer

    As Vince mentioned there are specific instructions for the terminal server environment - How to install the current version of Sage BusinessWorks Accounting on a terminal server (51644) .  I would review that along with the KB Moving to a new server.  If you follow those instructions, that cleans up your .ini settings as well and make sure everyone is pointing to one server - the new server (or new IP).  If you continue to have issues, then you may want to call 800-447-5700 or set up a case to work with Support Analyst to discuss your install and the issues you are having.

    Thanks,

    Coleen

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  • +1 in reply to Marissa Van Opens
    verified answer

    As Vince mentioned there are specific instructions for the terminal server environment - How to install the current version of Sage BusinessWorks Accounting on a terminal server (51644) .  I would review that along with the KB Moving to a new server.  If you follow those instructions, that cleans up your .ini settings as well and make sure everyone is pointing to one server - the new server (or new IP).  If you continue to have issues, then you may want to call 800-447-5700 or set up a case to work with Support Analyst to discuss your install and the issues you are having.

    Thanks,

    Coleen

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