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Lynne2019

Sage Businessworks

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Installed a new computer & a new server.  I installed Business works on the new computer and managed to restore companies ....but it will not let me log on .... One user / one user name and password.  Its telling me its an invalid user name and password?  Any suggestions? 

Thank you, 

Lynne 

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  • 0
    verified answer

    Lynne 

    I agree with Vince - you would want to restore a system backup. The System backup includes the user logins and rights, BusinessWorks registration, and your custom forms. To restore the System backup on your new computer, login to the SAMPLE company first. Then go to File, Restore and restore the System backup.

    I have also included some articles from our Knowledge Base (sageKB.com) in regards to this issue:

     How to move the current version of Sage BusinessWorks Accounting to a new server, standalone computer or a different location (51648)

    Modules are not available, are grayed out or cannot login or access tasks after moving to a new location (29778)

    How to backup system and company files (17278)

    What does the System backup include? (84673)

    Sincerely,

    Coleen

Reply
  • 0
    verified answer

    Lynne 

    I agree with Vince - you would want to restore a system backup. The System backup includes the user logins and rights, BusinessWorks registration, and your custom forms. To restore the System backup on your new computer, login to the SAMPLE company first. Then go to File, Restore and restore the System backup.

    I have also included some articles from our Knowledge Base (sageKB.com) in regards to this issue:

     How to move the current version of Sage BusinessWorks Accounting to a new server, standalone computer or a different location (51648)

    Modules are not available, are grayed out or cannot login or access tasks after moving to a new location (29778)

    How to backup system and company files (17278)

    What does the System backup include? (84673)

    Sincerely,

    Coleen

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