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MelindaRR

Void Application of Open Credits in A/R

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Our previous bookkeeper misapplied an open credit to some invoices.  Our customer wants that to remain an unapplied open credit for now until he gets his books fixed.  Can I void or somehow reverse the application of that credit?  Any help would be greatly appreciated!

Melinda

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    verified answer

    To reverse the application of an open credit do a debit memo to the invoice to bring the invoice balance to what it should be.  Post a credit memo to open credits to put the open credit back on.  Distribute both of these memos to the sales adjustments.  

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  • 0
    verified answer

    To reverse the application of an open credit do a debit memo to the invoice to bring the invoice balance to what it should be.  Post a credit memo to open credits to put the open credit back on.  Distribute both of these memos to the sales adjustments.  

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