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MelWolf

Upgrade to Windows 7 and now having BusinessWorks issues

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Since I upgraded to Windows 7, back ordered items are not being flagged during order entry.  Also when creating a Direct Invoice, if I enter more than one line item and unclick the tax box on one of the items, it ignores that and taxes the entire invoice.  Anyone else having this issue??

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    I reviewed our database and there is nothing reported regarding upgrading to Windows 7 creating an issue with parts being back ordered.  I would verify in IC, Parts, Maintain Parts, that the Back Orders OK box is checked.  In addition, for parts that are not calculating tax verify Taxable is selected for the part in  IC, Parts, Maintain Parts.  If both of those are selected and you are still having issues, then I would recommending calling customer support at 800-447-5700 for additional trouble-shooting on the issue you are experiencing.

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