• Workstation on WiFi keeps locking up

    Hello! My client has recently "retired" and moved their office into their home. They have a smaller space now, and didn't bring all the connecting hardware with them. The new box is smaller, and all the connections are full. So they are connecting to…
  • Unable to connect with the System Manager Database. Pervasive ODBC Client Interface Client LNA... no available transport protocol for the Pervasive Network Service Layer

    We are running Windows 10 with a Server 2012 Datacenter server. Everything has been running along just fine and now the clients are getting the above error. I have read something about a Microsoft update and have tried uninstalling and reinstalling at…
  • After a Power Outage - problems loading Business Works from just one workstation

    One workstation, who was running Sage BusinessWorks at the time of the power outage, can no longer run BusinessWorks from her computer. She can login from others' computers without a problem. When she does try to open BW, we get the following error: …
  • Businessworks (Not Responding) message when sending email.

    I often get an error message (not responding) when trying to email an invoice or estimate (right after i push the email icon). BW basically hangs up (the window goes fuzzy) for about 15 seconds, and then it (the email dialog send box) pops up and i can…
  • Adding part images slowing database down?

    We've been gradually adding images for our inventory parts, and now the database seems to be slowing down, particularly for part lookups. Anyone with experience with the part photos? Could they be causing the slowdown or should I look elsewhere? If…