Have you ever had a power outage while processing Payroll? Someone bump your power cord while entering Accounts Payable invoices? If you have, then you have seen some variation of "Error: [Record or File] in use" message. These messages have many  variations however the main reason behind them is a user was trying to record data and was forced out of the system.  

Article KB3563 located in the Customer Portal can walk you through the steps in releasing those files and get back to processing.

Anytime these messages come up, be sure to take the time and survey your office to determine who may have caused the error. This user will want to double check their entries once the locked files have been released from the server. 

Hope these steps help ease your mind when you see those errors pop up and get you back to processing your entries faster!