With the first week of February over, we're starting to see a dramatic change in contact volume and questions being addressed with clients. While many of the questions during January were mainly focused on Payroll close year processing, clients are starting to continue on and move to their other applications to close. Accounts Payable, General Ledger, and Job Cost are the heavy hitters here. Along with some other clients who have their IT personnel coming in for backup and upgrades. You'll find some of the high traffic articles that were hit recently for both Sage 300 CRE and Sage 100 Contractor.

Sage 300 CRE

• How do I create a copy of my data folder for testing or for a backup?

• Use the steps from article 17240 to create a test copy of your live database for whatever your users need. They can use this for testing, training new employees, or even to start a new folder (some restrictions apply)

• How do I generate or print my Accounts Payable 1099s?

• Article 23090 walks you through generating your 1099s. Refer to the Sage CRE Year End Center for additional resources and information.

• Can I post a Payroll check to a closed month?

• You do not have to open the month in Payroll to post checks to a closed month. When you post the checks, the appropriate total fields on the employee record are updated based upon the check date. For example, if you post to a prior Payroll month and prior quarter within the current year, the totals are posted and added to the year-to-date totals. The current month-and quarter-to-date totals are not affected.

Sage 100 Contractor

• How do I correct a social security or medicare Payroll Audit?

• The steps to correct this issue can be found on article 17374

• Where do I get the Year End Tax Update for Sage 100 Contractor?

• Check out this blog post for those details!

• How do I create a backup of my data files?

• Backing up your data before any update or close year is highly recommended. Our Sage CRE Year End Center has article 17467 that walks you through that process.

Have a great rest of your week and get those 1099s out on time!

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