Mid-Week Round Up! (Top issues from the week thus far)

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It's the first week of January and the Year End season is in full swing! In order to combat some of the common issues clients are running into, here is quick break down of the top issues we've seen and where to find the solutions!

Sage 300 CRE

  • Where's the Year End Updates for Sage 300 CRE?
    • Refer to the blog post here to get that information
  • Error: "You must have Sage Timberline Office [version x] Accounting installed before you can apply this update. Please install Sage timberline Office [version x] Accounting and then run this update again"
    • This message is specific to users running any revision of 13.1 and attempting to apply the Accounting Update 9. Article 55020 outlines the steps to resolve the issue.
  • Where do I find or download my Payroll tax rates for 2015?

Sage 100 Contractor

  • Where do I get the Year End Tax Update for Sage 100 Contractor?
    • Check out this blog post for those details!

As with every Year End season, we can't thank you enough for your patience as we do our best to get to each of our clients the best we can. We know the hold times are long and we appreciate all of your patience through this busy time of the year!

Be sure to check out the Sage CRE Year End Center for year end specific articles and links to chat support!

Have a great rest of your week!

NOTE: Some content and features (support knowledgebase, chat support, etc.) may require the use of your portal log in and active service plan.