W2 and 1099 processing issue

Receiving the following error message when attempting to process W2s and 1099s:  BUILDER.EXE - Entry Point Not Found    The procedure entry point /getText@CAXMLNode@QBEPBDXZ could not be located in the dynamic link library C:\Program Files(x86)Aatrix Saftware\Aatrix Forms|SMB\Build.exe.  Other forms: 941, 940, State forms are processing fine.  Anyone have this issue or any ideas?

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    Hi, KMB,. It sounds like an issue with the Aatrix program files. You can reinstall these files by renaming the C:\Program Files (x86)\Aatrix Software folder, then running the installer for whatever version of Sage 100 Contractor you currently have installed. This will create a new Aatrix program folder and will not affect Sage 100 Contractor. After doing this, you will need to go into 5-4-1 in Sage and update Aatrix forms. All of the forms will be old so it will take several minutes to do the forms update.

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  • 0

    Hi, KMB,. It sounds like an issue with the Aatrix program files. You can reinstall these files by renaming the C:\Program Files (x86)\Aatrix Software folder, then running the installer for whatever version of Sage 100 Contractor you currently have installed. This will create a new Aatrix program folder and will not affect Sage 100 Contractor. After doing this, you will need to go into 5-4-1 in Sage and update Aatrix forms. All of the forms will be old so it will take several minutes to do the forms update.

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