SQL Server Crashes

Is any one else having issues with SQL crashing in the middle of the day, just randomly?  I can be working fine all day, and not necessarily be working in SAGE and I get an error message "Failed to connect to the specified SQL Server.  Connection to the remote machine running Microsoft SQL Server failed, although the machine exists.  Check your firewall settings".  and this happens randomly, just out of the blue.  I am not I.T. but it seems like SAGE is running updates during the day that is causing our server to crash.  

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    Hi Ronee. I would recommend you contact Sage Support regarding this issue. But, from your description it sounds more like you are losing your connection to the server due to an issue with your connection to the network. Sage does not randomly or automatically run updates that would disrupt the program.