we recently loaded sage MB on 2 new pc;s in the office and now we are unable to connect them to outlook to email reports. I have looked all over for documentation and can't find anything, any suggestions.
Hi kglass,
What happens when you try to email the reports? Are there any error messages? Also, are you able to print the reports to PDF?
First I hit the print reports button and then I go and click the outlook button and nothing happens, the connecting circle just keeps moving until I get an error message that it's taking longer what do you want to do. Not sure about the pdf but everyone else in the office who uses MB can use the outlook button and it works, just not on the 2 new computers.
What Windows operating system do those machines have (i.e. XP, Vista, Windows 7, Windows 8)?
If the machines are 64 bit OS- then review and follow steps on kb1363 and kb594.
If the machines are 64 bit OS- then review and follow steps on kb1363 and kb594.
where would I find kb1363 and kb594
*Community Hub is the new name for Sage City