We are experiencing the same issue on Windows 2008 server standard sp2, 64 bit, multi user setup.  

Michael

Michael, please reply with your email and I will send you the article

[email protected]

For anyone else that may be experiencing this issue the article # is 21847 in the kb. Sorry should have included that!

This has corrected my issue on the server.  Installing clients now.  Thanks.  

Michael

[email protected]

Us, too --

Thanks....

Could someone send me the article as I have this problem and cannot seem to access it in the KB or get through by phone.  [email protected]

I just did.

Jill

I can't find the kb 21847. Can you email this to me also?

[email protected]

I will send you the article going forward you search by just the number without kb in front

I will send you the article going forward you search by just the number without kb in front

On our server: Our service name is not 1.0, it is 1.2. Do I remove the Sage 100 2013 and 2014 as stated in the instructions? And if so, what do I rename the hosting framework to? 1.0?

i did remove 2013 and 2014 both -- as well as the old MB 17 that was still there!  I renamed my file to end with " .old".

I think you should do something like that & that way the new install will be starting fresh, not trying to overwrite anything else....

hope this helps.

jill

I have forwarded this out to several folks who have e-mailed me directly -- they are unable to access the knowledge base - or find this with ease.  So, I'm posting what was sent to me here!!

It was sent to me by Justin w/Sage.

Jill

Description

Unable to communicate with designated license server, when opening Sage 100 Contractor 2014 version 19.2 on the license server

Cause

The Sage.SMB.HostingFramework.Service.1.0 is still present in the services list

Resolution

1. Click Start, Run, (All Programs, Accessories, System Tools, Run)

2. Type services.msc

3. Locate Sage 100 Contractor Hosting Framework, right click and click Properties.

4. In the Service name field, verify the service name is Sage.SMB.HostingFramework Service 1.0.

5. Close the Services window.

6. Navigate to Control Panel, Programs and Features.

7. Locate and uninstall Sage 100 Contractor 2013 and Sage 100 Contractor 2014

8.Navigate to [Installation Drive]\program data\Sage\CRE\HostingFramework\Sage.SMB.HostingFramework.Service.1.0

9. Rename the Sage.SMB.HostingFramework.Service.1.0 folder

10. Reinstall Sage 100 Contractor 2014 version 19.2

11. In Windows Explorer, navigate to [Drive where company file is stored]:\MB7

12. Ensure a folder named Custom Reports exists in the MB7 folder where the company file resides. If no Custom Reports folder exists in the MB7 folder, create a folder named Custom Reports inside the MB7 folder of the drive where the company file resides

Justin Spickelmier

Customer Support Analyst II

Sage Construction and Real Estate