Upgrade to 17.1 desktop requirements

Question

Based on the system requirements in the knowledgebase we will need to replace at least 10 computers in order to upgrade to 17.1. Is this really necessary? We are currently on 15.1 and would like to upgrade but can't really afford to replace that may computers at one time. 
 
 Thanks, 
 Amanda Leith

skmark · Accepted Answer

Hi Amanda. It sounds like your users are currently connecting to the data on your server via a CRE300 client on the user desktop. My understanding is that this connection involves joining the user desktop to the domain on the server. With this network configuration, your desktop computer hardware/software is vulnerable to upgrade pressure whenever Sage decides that "old" desktop technology should no longer support new CRE300 client software (usually when Microsoft decides to discontinue support for old desktop operating systems). One method of escaping this financially burdensome loop is to have your desktops connect to the server via RDP. Under this method, the CRE300 client is not run on your user desktops. Therefore, the only compatibility that is required is between the server operating system and the RDP client (both of which are maintained by Microsoft). With the RDP scenario, you would need to purchase RDP licenses to run on your server, and I believe that you would need to have windows professional running on your desktops. You might also have to bump up the memory on your server to allow for extra processing requirements. Having said that, I do not know whether the CRE300 "desktop" screen will run well within an RDP connection. Prior to version 17.1 the TS.exe file could be run in RDP without starting this desktop screen. However, in 17.1, Sage has determined that the desktop screen must be used in order to access any modules. Hope this helps.

Jesse Gordon · Answer

Hi Amanda (and everyone else), 
 I wanted to clarify that the Sage SQL Replicator is an optional installation. The main benefits of Replicator are the ability to use the current (and upcoming) mobile applications for Sage 300 CRE, as well as the drastically improves performance of Crystal Reports in the software. 
 As the document noted above states, if you are on version 15.1 or 16.1 and are happy with the system performance, you can keep your existing hardware and upgrade to 17.1. 
 Thanks!

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Upgrade to 17.1 desktop requirements

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