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  • 2024 Year End

    Does anyone know if I will have to upgrade to version 24 to do the 2024 year end upgrade? Or will I be able to utilize version 23.2?
  • Error when Selecting Company to Sample database

    I get the following error when I select Specify Folder. I'm on the server and specify the Construction sample data. Error message when Selecting Company, "Data folder open validation error. The timberline application data folder must reside on a remote…
  • Crystal Reports Designer Installer

    For the life of me I cannot seem to find the Crystal Reports Designer installer anywhere. I've tried downloading the latest version of CRE which comes in a .zip file, but can't find the Report Designer installer in there. Anyone know where to find this…
  • Pervasive.SQL service missing after installation of 24.2

    See attached screen shot. When installing on a terminal server, pages 16 and and 17 of ( cdn.na.sage.com/.../ 300cre/24/open/UserGuide_24.pdf) says "In the Services window, right-click the Pervasive.SQL service and select Properties." however, after the…
  • Sage Closes after choosing company.

    Good morning everyone. First time post. Joined to try to understand Sage Some users their Sage crashes or just closes after they choose a company. Logging in is fine. Soon as they choose a Company, the screen closes. Can any shed some light on this problem…
  • Sage 300 CRE 24.1 Update 2 Workstation Version Question

    We got the notification yesterday that 24.1 Update 2 was available and resolved an issue in Aatrix. This is a similar issue to what we were experiencing so I took the office down this morning and ran the update on the server first then on the workstations…
  • Antivirus Exclusions for CRE300

    I am looking for a KB on current AV Exclusions for CRE300. The most recent doc/KB I have is dated 12-4-2020. Have searched knowledgebase and google search with little luck.
  • Anterra vs SQL Replicator

    Hello I am very new to Sage and I recently upgraded the server from Server Std 2012 to Server Std 2022. We are currently using Anterra to as the SQL replication. Is it complicated to install SQL replicator for Sage and would this work the same way…
  • 2024 Iowa W-4 changes. Is Sage 300 CRE set up to accommodate?

    Iowa has changed their W-4 for 2024. They no longer use personal allowance. They now use dollar amounts. Does anyone know if Sage 300 CRE has been set up to accommodate this? If so, is there any information available about the changes?
  • Sage 300 CRE version 24

    I had planned my Sage 300 CRE upgrade for tonight and can't download version 24 just released. What am I doing wrong?!
  • License Administrator fails to open - .NET Error

    I have had to migrate our Sage 300 v22 installation to a Windows 2019 server. The license administrator will not run it fails with the following errors in event log. Any ideas? Application: LicenseAdministration.exe Framework Version: v4.0.30319 Description…
  • aatrix tax update

    I can normally do aatrix tax updates automatically but that is not working, when I go to download it wants me to go the aatrix website and do the quarterly download, but I don't see that option anywhere. Anyone have a solution for this?
  • Indiana Tax Update 2024

    When will tax updates for Indiana be released?
  • MyAssistant Version 23.1

    Can you please share the link to download version 23.1 of MyAssistant? According to another article, version 23.1 will be most compatiable with Sage CRE300 v23.1. The article stated that version 22.1 of MyAssistance would also be acceptable, however…
  • Payroll

    I am trying to update Aatrix, and I get a message as follows: Failed to move file AATRIXFORMS.EXE with return code The process cannot access file because it is being used by another process. Can someone please tell me what's going on? We upgraded…
  • Second US Payroll tax update for 2024

    I just tried to download the second US Payroll tax update for 2024 from the Server. It downloaded fine and indicated it was successful, however the report indicated "0 tax records have been updated." We are in Minnesota which is one of the states listed…
  • hh2 ProCore/Sage year-end upgrade

    Good afternoon, Does anyone know if there is anything more to do in order to update the hh2 ProCore/Sage integration from the year-end Sage 300 CRE upgrade than to stop and start the 2 hh2 services on server in services.msc? Thank you, Jason
  • When updating from 22.2 to 23.1 I get an error 23.1 Update1 Not Applied Patch is invalid for currently installed software.

    When updating from 22.2 to 23.1 I get an error 23.1 Update1 Not Applied Patch is invalid for currently installed software. I followed knowledge base Solution ID 231218231120420 Error: "Patch is invalid for currently installed software." when installing…
  • If we are on 20.5.1 are we eligible to update to the newer versions?

    I have no idea why we haven't been updating and our interface looks very old school. We seem to be using an outdated version of sage. Is there a way to update on our own, or should we reach out to our individual Sage Reps.
  • Security vulnerability plan for Redis

    Hi, Which Sage 300 CRE will remediate below Redis vulnerability? Redis: Incorrect Type Conversion or Cast (CVE-2018-12453) Redis: Out-of-bounds Write (CVE-2020-14147) Redis: Security Features (CVE-2016-10517) Redis: Improper…
  • Sage 23.2 upgrade failed

    Hi Team, Just need your help as we are facing issue while upgrading 23.2 version sage 300 CRE, we are getting below issue. "timberline accounting client.msi is not valid installation package for the product sage 300 construction and real estate client…
  • 2024 Payroll tax updates

    I just finished updating taxes and the Indiana state withholding changes are not incorporated. According to the release notes, there wasn't anything for Indiana. They had an update according to the state website effective 1/1/2024.
  • Version 23.2

    After installing version 23.2, I am unable to log in. I have been on the phone with Sage support all day yesterday and when we end the call it's working, but the next morning, I try to sign on and it just sits there and spins. Anyone else having this…
  • Aatrix Update Error

    Hello - we upgraded to 23.2 last week and now I'm trying to update Aatrix and I'm receiving this error message: "There was a problem during update process. Error downloading file https://secureupdates.aatrix.com/aatrixreleases/STL032.0/STL032.0.35395…
  • Aatrix Update

    Trying to run the Aatrix Update that comes up with I try to go into Payroll/Federal e-file and Reporting and keep getting an error that various files are failing to update because the process is in use by another program. I don't have anything else open…