Direct Deposit

Posted By khsw over 4 years ago

We are just going with direct deposit and i did a prenote to my bank but on the NACHA file that i sent to the bank, they rejected it and said the debit account was not on there. i have went to my cash management and the employer bank account number is there, why is my prenote not showing my debit account along with the credit accounts?

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0 Christine H. over 4 years ago

When generating direct deposits you have the option to send a balanced or unbalanced file. A balanced file includes an offsetting debit entry to your company's account (like a journal entry would). Knowledge Base ID# 48941 has detailed instructions on how to change this setting so that your NACHA file will generate with a debit entry.
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0 Christine H. over 4 years ago

When generating direct deposits you have the option to send a balanced or unbalanced file. A balanced file includes an offsetting debit entry to your company's account (like a journal entry would). Knowledge Base ID# 48941 has detailed instructions on how to change this setting so that your NACHA file will generate with a debit entry.
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0 khsw over 4 years ago in reply to Christine H.

I have done that and even regenerated my report and it still is not showing the debit entry. Any suggestions would be appreciated.
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0 BrookeJ over 4 years ago in reply to khsw

Have you figured out your issue yet?
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