I can't find a report or a notification set up for Invoices marked as On Hold in Paperless. We had a problem with an invoice being approved while still marked as on hold and it never got exported.
Where do I find just the invoices that are On-Hold?
I can't find a report or a notification set up for Invoices marked as On Hold in Paperless. We had a problem with an invoice being approved while still marked as on hold and it never got exported.
Where do I find just the invoices that are On-Hold?
You can go to AP Flow - Invoice Manager and filter in the dropdown by Non-Exported On Hold. This should show you all your invoices on Hold.
You can go to AP Flow - Invoice Manager and filter in the dropdown by Non-Exported On Hold. This should show you all your invoices on Hold.
Thank you. Is there a way to print this or send out? Or do you know if there is a way to get notified? It seems very similar to Invoices that are rejected to me, in that you cannot find them without looking for them.
I was looking for a report similar to AP Unapproved Invoice List by Reviewer where it shows who is responsible.
You can run the AP Invoice Drilldown report and then change the Invoice status to 4 which is On Hold. This will give you a list of all the invoices on reviewer hold and the ability to drilldown to them. This is more helpful than an unapproved invoice list due to the fact sometimes the reviewers approve the invoices but then forget to release the hold.
Thank you. I tried this and the report is blank. I think I will have to call support. Out of curiosity, is there a list of codes (4=On Hold) etc? The help in Paperless does not really have a lot if info in it.
Hit F4 and it will give you a list of all the codes. Additionally, if you leave it at 0 you should get all the invoices which should tell you if you have a different problem.
*Community Hub is the new name for Sage City