AP crashes large group of change invoices

Hello,

I have an end user that reclassed about 50 invoices that were coded incorrectly.  The AP > Change Invoices allowed him to make the change, however AP crashed when he posted the changes.  I didn't get an error code, but I'd like to know best practices when using Change Invoices how many can the system routinely handle in a batch before it becomes unstable.

I'm running version 20.2.  We previously did the process in AP settings > Orders to correct the Incompatible Macro error, but we are unsure why it crashed and after running the post again, everything went through.

Thank you,

Phil

Parents
  • There is a KB article 86097 that states a potential cause of this issue may be a corrupt registry key on the machine that was running the task.. You may want to take a look at that.  Additionally could be the spool settings on the printer that caused it.  KB 17700 outlines the process to verify printer spool settings.  One other possible cause though not as likely is a large Log file.  See KB 100808.

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  • There is a KB article 86097 that states a potential cause of this issue may be a corrupt registry key on the machine that was running the task.. You may want to take a look at that.  Additionally could be the spool settings on the printer that caused it.  KB 17700 outlines the process to verify printer spool settings.  One other possible cause though not as likely is a large Log file.  See KB 100808.

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