invoice posted to wrong receipt...

SOLVED

I tried to enter an invoice in the purchasing module and could not find a receipt to attach.  Then I did a lookup for the receipt using the reference number and found that the receipt was posted to another invoice.  How can I find the information to tell me what invoice was posted to that receipt? 

Once I find that information, how will I detach that receipt from the incorrect invoice so that I can use it to post the correct invoice?

Any advise would be much appreciated. 

Thank you, 

Nancy

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  • 0

    Purchasing - Tasks - Enter Receipts and use the binoculars to look up the receipt.  It should show you the PO that was used.  Write down the PO number.

    Then Purchasing - Inquiry - Purchase Orders and choose the PO number you wrote down & go to the Invoice tab.  You may need to show the column for the invoice number by right clicking on the screen and choosing to Show/Hide columns.  Put a check mark next to Invoice Number and say ok.  Then you'll see the invoice number. 

  • 0 in reply to Rhonda V

    Thank you!  This is a good start.  I am able to get to Show/Hide columns but the option for Invoice Number is not there.  Do you know anything about the setup process to add that?  

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