CM Posting Issue

SOLVED

Hi,

We seem to have an issue where we posted a CM entry (10158)  and it appears in the GL, but not in CM. This is causing our reconciliation to not tie out.

In CM Batch 10158:

GL Batch 10158:

Does anyone know what the issue is or how to correct this?

Parents
  • +1
    verified answer

    The "(REV)" in the description indicates it's a reversing entry so it's likely this was a CM transaction that was deleted. When an entry is deleted in CM, the Transaction record is removed, but there is still Cash Detail records for it.

    Use CM Inquiry > Entries > Cash Detail by Batch and drill down on that batch to see the cash detail records.

Reply
  • +1
    verified answer

    The "(REV)" in the description indicates it's a reversing entry so it's likely this was a CM transaction that was deleted. When an entry is deleted in CM, the Transaction record is removed, but there is still Cash Detail records for it.

    Use CM Inquiry > Entries > Cash Detail by Batch and drill down on that batch to see the cash detail records.

Children