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Brian Fulmer

When will MyAssistant for Sage 300 CRE 22.x be released?

SOLVED
Posted By

We are planning to send tax forms to employees via MyAssistant. Heck, using MA, we have already gotten consent from over 500 of our staff to do so. We send our weekly payroll stubs via MA as well.

Forcing the upgrade to Sage 300 CRE 22.x before MyAssistant is available throws this whole process seriously out of whack.

Is the current June-2021 version of MA compatible with Sage 22.x? 

Parents
  • 0

    I would like to reiterate that everyone on here should be rightfully frustrated!  This is that Sage doesn't have a MyA version ready for Sage 22.2 ... so all of us that USE the features of MyA are just?  This weekend was the only one available for me to install the Sage upgrade and for you to just release the compatibility chart yesterday showing MyA 20.3.5 NOT compatible with 22.2 is very frustrating.  Your Product Documents page showed information on MyA 22.1 so I went ahead with the Sage 22.2 upgrade ... then now I can't find the 22.1 MyA download?  So I have now installed Sage 22.2 and hope that you get the MyA released in the next couple of days so our PayStubs can be sent out on Friday like usual without causing all of us (Your Customers!) a bunch of extra headaches beyond the usual year end stress.

Reply
  • 0

    I would like to reiterate that everyone on here should be rightfully frustrated!  This is that Sage doesn't have a MyA version ready for Sage 22.2 ... so all of us that USE the features of MyA are just?  This weekend was the only one available for me to install the Sage upgrade and for you to just release the compatibility chart yesterday showing MyA 20.3.5 NOT compatible with 22.2 is very frustrating.  Your Product Documents page showed information on MyA 22.1 so I went ahead with the Sage 22.2 upgrade ... then now I can't find the 22.1 MyA download?  So I have now installed Sage 22.2 and hope that you get the MyA released in the next couple of days so our PayStubs can be sent out on Friday like usual without causing all of us (Your Customers!) a bunch of extra headaches beyond the usual year end stress.

Children
  • 0 in reply to Scott K.

    Yes, it is very frustrating but it is what many of us have come to expect with Sage particularly at year end.  Only difference this time is they can't pass the blame due to 1099 or other government changes. I have no idea how may use MyAssistant but I can't imagine releasing an upgrade for Sage CRE without being ready to release the MyA upgrade at the same time.  

  • 0 in reply to Scott K.

    I also couldn't agree more.  This is extremely frustrating and totally unacceptable.  I am lucky enough to have a window to update Sage which I know many users are struggling with this.  But if the My Assistant update is not available this week, I will be forced to upgrade Sage knowing that it will break My Assistant which will impact our workflow tremendously.  It just shouldn't be this way!!!!

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