EFT & Nacha files

EFT payments fail to print on check registers.  And I called support & was told the direct deposit (Nacha) file automatically generates-it does not.  The report only shows employee names with total of all deposits to multiple accounts, no routing, no account #.  Can we please get updated reports? 

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    Shirley,

    May I ask what your need/intention is with a report showing routing and account #s?  Does it fall outside of the three default outputs (see below)?

    The "Generate Direct Deposit" process produces three outputs:

    1. NACHA file to submit to your bank.  This file includes routing and account numbers along with Employee Name and Net Payment amounts.  If you are finding this file does not include Routing and Account numbers, have you verified these values are set up on the Employee's Deduction record?
    2. Register report.  Includes list of Employees and Payment amounts.
    3. Notification report.  The default format is limited, but provides the values an Employee would expect to see on their Paystub.

    In many cases, Employers/Employees want to see more information on the Notification than what the default offers.  This requires contacting your Business Partner or Sage Consultant to have a custom Notification file created to your specifications.  For example, I have worked with a customer utilizing a custom Notification form where there is a section dedicated to Direct Deposit transactions where they allow an Employee an unlimited number of Direct Deposit Deductions and want each of them listed on the Notification showing Account Number and Amount of Deposit.  They could have included the Routing Number, but similar to the Social Security Number most Employers/Employees don't want any more information on the Notification than necessary.

    Hope this helps.

    Todd Baker
    Sage 300 CRE Consultant