Closing a Job

When billing a customer with a quick bill, to see which jobs are open for a certain customer, I first run a report from Job Cost - Reports - Lists - Jobs. Then I enter 2 conditions: 1.Status not equal to closed and 2. AR Customer equal to the Customer number.  Normally the list will print off showing all the In Progress and Unstarted jobs for this Customer. However now it prints all jobs for that customer even though when I look in contracts the job is marked closed. When I look in Job cost however, the job is still showing as in progress.  We recently got a new accountant - is she perhaps closing jobs incorrectly?  The Contracts and Job Cost are linked properly. What are we missing?

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    The job is not closed if you close the contract. Only, the contract is closed. Linking the Contract to the Job in Contracts does not link the status of the Contract to the Job status. Those are two separate actions. You can close a Contract and leave a job open for warranty costs for example.

    The job is closed when you go to JC-Setup-Jobs, click on the Status tab, change the status to Closed, and then hit Save.