W-2's using Aatrix

Noticed a couple of issues on this years W-2's... wondering if anyone else has noticed:

1.  WA Long Term Care tax is listed as a local income tax.  I wasn't aware that this was going to be listed separate on W-2's, is it supposed to be?

2.  Out of State Wages.  We paid wages in WA, OR and ID and Aatrix used the same tax account number for OR and ID... Where do I look in Sage to make sure there wasn't a permanent change?

  • 0

    Hi  , 

    Thank you for bringing these issues to our attention. Regarding the WA Long Term Care tax being listed as a local income tax on W-2s, it is indeed intended to be reported separately. If this is not how it is appearing in your documents, we need to look into this further. I've forwarded your post onto the support team to inquire further.

    For the issue of out-of-state wages with the same tax account number being used for OR and ID, it's possible there might be a setup error.

    For immediate support, you can also visit our Knowledgebase, or contact us directly at our support line.

    Warm Regards, 
    Erzsi

  • 0 in reply to Erzsi_I

    It did appear separately on the W-2's, I hadn't seen details that it would be so I wasn't sure if it was accurate.  Thank you for confirming.  In regards to the out-of-state wages using the same tax account number, this is not the first year we have reported to ID and OR however this is the first year that the system has printed the wrong tax account number for OR.  I will review the Knowledgebase link for information and call if I am unable to resolve it myself.  Thanks again!!

  • 0

    I believe the tax numbers are setup in Sage 300 CRE under Setup - Taxes - Tax Groups.  I also believe that fixing them in Aatrix does not change or fix them in Sage.  Also, we have a local tax ID that is set up correctly in Sage, but always has to be corrected in Aatrix and this is an Aatrix problem.