Hi Elaine,

What product are you using? I can move your post over to the appropriate product support community where users of that product will be a better source to answer your question.

Thanks! For more info on posting to groups please see our help files: sagecity.na.sage.com/.../help_posting.aspx  

Marisa

Hi Elaine,

Thanks for posting in Sage City. There are a couple of good articles in the knowledgebase to help troubleshoot the balances on the Bank Reconciliation report. Log into the Customer Portal and check out:

• KB5982 - "Totals are incorrect on the Bank Reconciliation report."
• KB50473 - "Register Balance as of Statement Date or Adjusted Bank Balance totals are incorrect on the Bank Reconciliation report"

Thank you,

Jordan