Converting from 9.7 to 9.8

SOLVED

We did our upgrade from 9.7 to 9.8 last night. We bailed out and ended up restoring 9.7 - thank goodness for virtual snapshots.

The server upgrade went fine. We then took one of our companies and told it to upgrade the data files. 2 hours later it was still running - and it's not even our largest company. We noticed that 4k files were taking many minutes to process. Has anyone else experienced this? We have decent hardware, and are running on Server 2008.

We did find 3 things along the way:

1) the automatic backup started partway through the process so we killed it - that improved speed a bit

2) we did have antivirus (trend micro) running for a while then killed it

3) after we aborted we noticed in task manager that "trustedinstaller.exe" was still running.  My IT person wondered if that was left over from the install and might have affected this.  We did restart after the server install, and it did give us the message saying it was finished installing

Any help greatly appreciated!

Gregg

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  • 0

    Thank you for your post !

    Were you able to open the data on the server w/out issue or is everything running after the finished install?

  • 0 in reply to Kaohu Ah Yo

    We reverted to 9.7.  We couldn't get the data to upgrade so we went back to 9.7.  We are going to try again starting Friday night.  Will just leave data running overnight I guess.

    Gregg

  • 0 in reply to greggking

    We did conversion over the weekend.  Started with server Friday night and some data through the night and the rest on Saturday.  Once tested we did the workstations.  Almost lunchtime on Monday and no complaints so it looks good!

    Sure would be nice if the Sage module on the server that's supposed to update the workstations actually worked.................. I got tired running all over the office multiple times!  All good though

  • 0 in reply to greggking

    Spoke too soon.  I wanted to search this site for this but I cannot find a search box - is there one?

    Anyway, there is a report we are trying to run that gives us the following message:

    One or more LOOKUP functions in formula Cheque_No need to be updated for this report to work.  To correct, open the formula in the Report Designer and resave the formula to the report design.

    I have tried to do this without success.  I even created a new formula from scratch and replaced the old formula with it in the design - now I get the same message, but it references my new formula.  Please help!

    Thanks

    Gregg

  • 0 in reply to greggking

    This morning another AP report (different company) is giving us a warning about data needing to be upgraded.  The report went on to run perfectly.  I force upgraded all the AP files for this company and we still get the warning.  Suggestions????

  • 0 in reply to greggking

    Was this a Crystal report? I encounter a similar message prompt when first opening an AP report in Crystal. I accepted the Crystal  "prompt" to upgrade the data fields, saved the report, and it ran normally. This was testing a report designed for 9.7 and running it in a 13.1 test environment.

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  • 0 in reply to greggking

    Was this a Crystal report? I encounter a similar message prompt when first opening an AP report in Crystal. I accepted the Crystal  "prompt" to upgrade the data fields, saved the report, and it ran normally. This was testing a report designed for 9.7 and running it in a 13.1 test environment.

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