POSTING

SUGGESTED

I posted and nothing printed. Should I post again? Not sure what went wrong!!

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  • 0 in reply to LizDodson

    Hi Liz -

    In Payroll, lets make sure everything posted by running Inquiry, check information, check activity.  Select new file - are there any checks in this inquiry?  If there are and the status is printed, they should post so post again and check for a posting journal.  If they do not have a status of printed - then you need to complete the normal print check steps.  If you need help, with this process, please contact support.

    If the checks are not in the new file, check the same inquiry on the current file and condition by Period End Date - if the checks are there - then they did post and you can print reports that will give you the information on the posting journals by following knowledgebase article 33832.  

    If the checks are not in the new or current file, please contact support for further help!

    Have a great day!