Hello Gill,

That is not an error. That is the program saying you have more Client installations than your Seat License allows. See KB ID:71996 for more details.

I would recommend calling into Support at 800-331-8514 where things can be reviewed and the appropriate workarounds determined.

~Delray

Hello Delray, thx, I already contacted support with no access. On Citrix with load balance the user normally has different Citrix Servers on each login. Client works fine locally on the Sequenzer Server for App-V. Anyone out there who uses Sage Fixed Assets Client with Microsoft App-V Virtualization ? Thx, Gill

Hello Delray, yes we have support contract and Jules put me on contact list on 1st support call (chat).. I called support today, but just music appears on waiting line ...

Hello Gill,

The point in contacting support would be to get your ticket escalated to myself or Lovisa know has access to a file which will make your issues there go away. This is assuming you have an active support contract with us and you are on the contact list.

~Delray