Issues with printing in Citrix 7.7 environment and version 2016.1

SUGGESTED

We recently upgraded our environment to use Citrix 7.7.  While initial testing did not reveal any issues, users are now experiencing application lockups when printing.   We have  possible workaround that works at the time of the issue, but is not a permanent solution.

Is anyone else experiencing this?  If so, how did you resolve?

As a note, this issue is similar to one that occurred in the release of 2014.1 that Sage was aware of and did not fix for 6 months.