Cannot open the FAS program

Question

Dear Friends at SAGE CITY, 
 When I try to open my Sage 50 Asset Accounting Program I get the message..."Main Application Executable has stopped working". 
 Has anyone encountered this problem? I would be grateful for any help in solving this. 
 
 Many thanks, 
 Kay at OLA

AmandaW · Accepted Answer

On the machine where FAS 50 Asset Accounting is installed, ensure that the user account used to login to the machine has Full Control of the c:\program files\best software or SageFAS folder. 
 Other thing to check include: 
 If the error is occurring when running reports, depreciation, or other process; the database or company name may be too long or contain special characters. Change the name of the software to be 20 characters or less (including spaces). If any &, %, &ldquo;, or &lsquo; punctuation marks are included, remove all punctuation marks. 
 Another possibility is that the database itself may be corrupt. Through File>Company Utilities>Backup Company, backup all companies within the database. Go to File>Database List Manager, click New Database to create a new database. Then restore the companies into the new database using File>Company Utilities>Restore Company. Within the new database the error should no longer occur.

Sage Fixed Assets

Cannot open the FAS program

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING