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Dalynda

Q2 2021 Update

Posted By

I am now unable to run my Washington WA 5208 A eFile form.

It is showing as an error, if anyone has an idea why this is happening and what I can do to fix it,  I would greatly appreciate it.

Thanks

Lindy

Parents

  • Hi Lindy, I saw several articles in the Sage Knowledgebase regarding this message when generating an Aatrix Report.  I did not see one for HRMS.  The articles indicated it was a permissions issue relating to UAC.  I would contact your IT person prior to disabling UAC or try running the report from a different location that has the HRMS client installed.  You can also reach out to Sage HRMS Support.

    • Disable UAC by going to Control Panel, User Accounts, Change User Account Control settings and change setting to Never notify
Reply

  • Hi Lindy, I saw several articles in the Sage Knowledgebase regarding this message when generating an Aatrix Report.  I did not see one for HRMS.  The articles indicated it was a permissions issue relating to UAC.  I would contact your IT person prior to disabling UAC or try running the report from a different location that has the HRMS client installed.  You can also reach out to Sage HRMS Support.

    • Disable UAC by going to Control Panel, User Accounts, Change User Account Control settings and change setting to Never notify
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