x Want to participate? Join the group to interact
Options
  • Replies 1 reply
  • Subscribers 44 subscribers
  • Views 1385 views
  • Users 0 members are here
Browse Forums
Announcements
152
topics
130
replies
General Discussion
371
topics
734
replies
Sage HRMS Training
139
topics
97
replies
Kevin Eliasson

Poor (lousy) Customer Support

Posted By

So I get my first quarter notice and it confirms I am good till the end of the fourth quarter. I look at my 2 nd quarter and all is good as well.

Then I get my 3rd quarter and it tells me that this is my last support. I have talked with Sage and I received a "I am sorry" Really!!!

See page 2 on Q1, page 3 on Q2 and then Q3 page 2 (changed our mind.)SageHRMS_2014_USPayroll_PU_Q12015_RN.pdfSageHRMS_2014_USPayroll_PU_Q32015_RN.pdf. This is horrible.

  • Hi Kevin, I am sorry to hear about your experience. We can understand your frustration. Our team will continue to reach out and work with you to assure that we can help to find a resolution. Thank you for your feedback and we look forward to providing you with an improved support experience. Thanks so much.

*Community Hub is the new name for Sage City