• My Workforce Analyzer

    I am working on the 2023 form year. When I upload the Covered Individual file I get an error "The file cannot be processed because it does not have a properly formatted header row". No matter what I tried I cannot get the header row configured correctly…
  • Runtime Error When Attempting to Access Employee's File

    Sage HRMS version 10.7059 (we do not use employee self serve) When trying to open the file of one specific employee, this error message pops up and I have to restart Sage. I can access other employees fine. What is causing the error and how do I get…
  • I need to export Employee Data to provision other applications. What is the best practice or tool you use to export and format HR Data from the SQL database?

    We need to provision new hire employees in MS Asure (Network), Purchasing, Learning and other applications. We've used a Crystal Report but it has issues. What have you used to export Employee Data?
  • 500 or more new GL Account import

    I am going to use an excel file and only need to enter new GL Account numbers and description of the each account. What should I name the 2 columns in the excel spreadsheet so that GL import process will except it? Is there a sample GL Account import…
  • Termination

    Whenever HR terminates an employee, this message comes up at the end. Any Suggestions? Thanks.
  • Salary out of range error

    I have salary ranges set up in HRMS for several clients. Ranges were updated after a raise. Now whenever the client adds a new employee and enters pay, they get notification saying Salary is out of range even though it isn't. This happens to multiple…
  • new budget numbers

    Hello, We need to replace old budget numbers with new ones under employee earning distribution - GL segment2. For example, 200 employees are currently using budget number 123456, we want to change it to 67890. What is the best way to do it other than…
  • HRMS 2016 database encryption with SQL 2016

    We would like to be able to encrypt the databases that HRMS and TimeStar use. After talking with phone support they have told us that is not a current feature, I hope this is the correct forum to post this as a feature request. Preferably whole database…