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Laurel Moore

Purchase entry - tax not calculating properly

Posted By

Hello,

I'm trying to enter a purchase for my project, but the tax is not calculating properly.  I've double-checked my tax code entries, the supplier info, discounts, anything I can think of, and still it mis-calculates.  It is an entry for $460 @13% HST which should be $59.80, but calculates as $52.92.  Any suggestions?

Thank you,

Laurel

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  • 0

    Hi Laurel, 

    Thanks for reaching out. KB 23227 titled "Sales tax not calculating" advises:

    Resolution

    Method I

    Note: Verify that your tax codes are setup correctly (see related resource)

    1. Go to Setup, Settings
    2. Select Company, Sales Tax, Tax Codes
    3. Select the code you wish to change
      • Click on the maginifying glass or
      • Double click in the Code or Description fields to bring up the tax code detail
      • Verify rate in field and update if necessary. Ensure that GST / HST is set to Refundable
        • Screenshot shows 12%, in your case enter 13%
    4. Select OK
    5. Close out of settings and verify that Tax now calculates.

    Here's a KB on how to set up sales taxes as well:

    How to create sales taxes

    10228

    Hope this helps!

    Warm Regards, 
    Erzsi
  • 0 in reply to Erzsi_I

    Hi Erzsi,

    I did indeed double check all that.  It still isn't calculating properly.  Any other thoughts?

    Thank you,

    Laurel

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