Hi Dhondhen Derab ,

Thanks for reaching out. To ensure compatibility, please check if you're using the 2023 version of Sage 50 Canada Student Edition. Sometimes, data files need specific formatting to work with the student version.

For student-formatted files, consider these steps:

• Verify your Sage 50 Canada version (should be 2023 or 2024).
• Open a sample company to see if the issue persists.

If you still face problems, it might be due to the file format. The educational version of Sage 50, intended for teachers, can convert older student files to the current version. Reach out to your instructor or the publisher of your textbook for access to the correct files.

Remember, Sage 50 Canada Student Version users can obtain a 12-month version from Sage Education.

Note: Sage 50 student version includes support for installation issues only. For further assistance, please email [email protected].

Hope this clarifies things!

Warm Regards,
Erzsi

Hi Erzsi,

Thank you for your feedback. As you have mentioned about the compatibility, I am sure that I have selected Sage 50 Canada version 2023. If I wouldn't have selected the correct version then I would have problem in attracting and saving the Premium Version Full Files but I didn't have any issue with that.

As per your response, I think I need to talk to my instructor but what if my instructor isn't as tach savvy to solve this issue? I doubt. 

And the last resolution is to email sageeducationHow to login Sage.com customer portal 

Thank you once again for your response. I appreciate it!

Hi Erzsi,

Let me be more specific.

I downloaded the Zipped "Premium Version Backup File", did extraction and when I RUN the "Load_Files.BAT" it gives me this error: "Cannot find script file "C:\SageData22\confirmation.vbs". Does this indicate that the the file I have downloaded is of Sage22?

Please feedback on this.