Hi VirginiaS,

Since it looks like you are using Sage Timeslips, I am going to move this post to that Support Group so that other users of this software will see it and can offer their thoughts and insight.

Thanks,
Derek

Hi VirginiaS,

Since it looks like you are using Sage Timeslips, I am going to move this post to that Support Group so that other users of this software will see it and can offer their thoughts and insight.

Thanks,
Derek

I thought this was the Sage Timeslips Forum. Where would I find that Support Group?

Hi Virginia,

You are in the Sage Timeslips Support Group right now.

sagecity.na.sage.com/.../

This question was originally posted in the Sage City Town Hall which is for feedback and questions regarding the community itself.

Thanks,
Derek

You can go to bills > reprint bills or just run a bill and it should show past balance. If it doesn't show the past balance then you have to go to the bill layout designer and add the section.

I have discovered that clients that have new charges on hold won't print the prior balance when I do a bill run. How can I keep that from happening? I've tried changing the level of hold and it doesn't make a difference.

Pretty sure that is the design behind holding bills. In that case, your best choice as mentioned above is to go to your reprint bills and submit a copy of the previous bill. Alternatively, you could hold the slips in question as opposed to holding the client from billing.