Good afternoon,

While this may seem like a no brainer, someone inadvertently entered a credit instead of a write off so now all bills going forward are being reduced because of the credit...

This was not caught until several bills have gone out since. The office administrator applied a write off to the client's A/R (in the amount of the credit), but it is still showing as a credit on all invoices going forward.

Is there a way to reverse a credit? Do you use "clear applies"? For instance, newest finalized bill is $900 and total owed is $390 because of earlier credit.

Thanks for all help!