Errors: Unknown Table ID & Field not formatted correctly.

Posted By jspur over 7 years ago

I have Timeslips 2015 and a client has switched to LEDES1998B which I have used for another client. I am getting the following error when I generate bills:

Unknown table ID. This database does not support the requested table.

Area: Table

Error Code: 1

Class: tTableExceptionC

Version: 23.0.0.177

Date: 4/26/2017

Time: 11:46:37 AM

Exception tTableExceptionC in module Timeslip.exe at 00151095.

Table:

Record: 0

Also, I ran a data verification and I have errors regarding the Field (Firm Matter ID) contains data that is incorrectly formatted.

Any help or suggestions is appreciated.

Parents

0 RogerS over 7 years ago

I would install the 2015 Service Release 3 before I pursued this any further, in case it resolves the issue. You can find it in the Knowledgebase as article 67026.
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0 jspur over 7 years ago in reply to RogerS

Thank you for the replies. I downloaded Release 3 and ran a Data Verification that showed no errors. Am still getting the Unknown table ID error when I try to display or print bills. I have another database that uses LEDES1998B and it is fine. I keep thinking it is something I did in trying to convert it to electronic billing. Any ideas?
Thanks.
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0 jspur over 7 years ago in reply to RogerS

Thank you for the replies. I downloaded Release 3 and ran a Data Verification that showed no errors. Am still getting the Unknown table ID error when I try to display or print bills. I have another database that uses LEDES1998B and it is fine. I keep thinking it is something I did in trying to convert it to electronic billing. Any ideas?
Thanks.
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0 Caren2 over 7 years ago in reply to jspur

Probably need to have support or a consultant look at it.
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0 Nancy Duhon over 7 years ago in reply to jspur

Which field are you using to supply the Firm Matter ID to the LEDES file?
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0 RogerS over 7 years ago in reply to jspur

We have a Knowledgebase article that describes the Unknown Table ID issue, and it is almost always due to a custom field on a bill layout. I suspect that the issue is unrelated, and just coincidental that the client is on electronic billing.

Look at Article 16240 for resolution.
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0 jspur over 7 years ago in reply to Nancy Duhon

The Law Firm Matter ID is name of the field.
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0 jspur over 7 years ago in reply to RogerS

As Article 16240 instructed, I did create an Empty Database and imported My Bill Layout to the original database and created a new bill layout inserting the custom codes and references. Unknown table ID still appears.
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0 Nancy Duhon over 7 years ago in reply to jspur

And what content do you have in the Law Firm Matter ID field? Are you getting the error on multiple clients? or only one?
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0 jspur over 7 years ago in reply to Nancy Duhon

I input our case name i.e. Smith v. Jones. I have ran the Data Verification and there are no errors.
This is a small client and I do not have that many files. Can I create a new database and transfer all the slips into it. I saw where you can do an exchange, but I can manually enter everything.
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0 Nancy Duhon over 7 years ago in reply to jspur

I doubt that a new database will help you. I think we just need to solve this puzzle in your current database.
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0 jspur over 6 years ago in reply to Nancy Duhon

Just getting back to this issue. I am still getting the Unknown Table ID error and I use to be able to preview a bill on the bill layout page, but now the error prevents me from doing that. I realize it may have something to do with the custom fields. There is billing start and billing end in the custom fields, but I did not put them on the actual bill layout but it is on the Client Info page. Unfortunately, do not know enough about Timeslips to try to resolve this issue. Thinking I am going to need help.
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0 Caren2 over 6 years ago in reply to jspur

Sounds like you will need some data repair from a consultant or tech support
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