Print to display and printer fails

Posted By FormerMember over 6 years ago

I "upgraded" to Timeslips 2018 this morning and wish i hadn't. How I cannot bill or see most reports that Ive tried.

Examples:

Printing pre-bill worksheet to display shows "Calculating Report . . .", freezes, then crashes Timeslips

Generate bill show blank screen in display. I tried to print to a pdf but get the error, "Canvas does not allow drawing". When I tried to print to a printer, I get the error, "Operations not supported on selected printer", yet when I click on printer setup, all I get is a brief hourglass, then nothing.

Sage support's automated system says I'm not in their system and took my information for a call back.

Any help will be greatly appreciated.

Roger

0 Nancy Duhon over 6 years ago

Make sure your Windows default printer is accurately selected.

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

[email protected]

404-325-9779

If you find my posts helpful, and would like to make a voluntary donation, you can do so at www.PayPal.Me/DuhonTech
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0 Caren2 over 6 years ago

Try going to file > printer setup and make sure you have a default printer set up.

Also, try going to setup > interface > appearances > restore all windows.
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0 Judy Osborn over 2 years ago in reply to Nancy Duhon

Nancy, I don't find that the PayPal link works. I see it is four years old! You help me off and on through your always spot-on replies in this forum and I wanted to send something. Is there another easy way?
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0 Nancy Duhon over 2 years ago in reply to Judy Osborn

Thanks so much Judy Osborn. It is so nice to know that the things one puts out in the ether are helpful to folks. I now have a LawPay account/payment page that might work better for you. Here it is:

http://bit.ly/DTS-LawPay

Thanks again for the tip! :-)

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]
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