On our March 1 bill, we have a previous balance of $2,399.00. I show a payment received on February 28 of $2,399.00. The balance due is $197.62. I only entered this payment once.
On our April 2 bill, the previous balance should be $197.00, but it is showing up as $2,399.00. The payment of $2,399.00 from February 28 is there again. It shows a balance due of $4,440.00, which is what the current slip totals are.
I received a payment from the client for the March 1 bill in the amount of $197.62 and a payment for the April 2 bill in the amount of $4,440.00. When I go to enter the payments in Timeslips the March 1 bill is not there because of the second payment showing up on the April 2 bill. Only the April 2 total of $4,440.00 is there. If I enter both amounts they will have a credit. What should I do?
Thank you for your assistance.