Our company recently upgraded to Timeslips 2019. This version is logging each user out of the database after about 20-30 minutes. Our projects typically run 1-6 hours, so this is highly annoying.
On top of the annoyance, when the connection to the database is severed, the Timeslips window remains active and timers functioning. A use has no way to know if they have been logged out until they try turning the time off... at which time they get an error message. Each time this happens, I find a small popup window behind the larger active one that asks whether the user wants to reconnect. However, if they have already attempted to use the main window then the system just errors out and the only way to close either window is by use of Windows Task Manager.
Is there any way to disable this annoying auto-log-out feature? Our old version did not do this and everyone is getting highly annoyed.
Any assistance is appreciated.
