Make sure you are on the lastest build of 2019. In help | about, look at what your build number is. Also note if the version is premium or just 2019. The most current build is 27.0.2.232 which is called service release 2 (SR2). If you are on 27.0.0.x or 27.0.1.x then get the latest buld. There were 2 fixes specific to that report in SR2. To get the latest release go to Help | Sage Support | Downloads and Updates. If you are premium, download the "Sage Timeslips Premium August 2018 Update". If you are 2019, download the "Sage Timeslips 2019 August 2018 Update".

If you are on or get to SR2 and the report still doesn't look right, can you post a screen shot of what the report looks like.

Thank you

-Sam

I don't believe we have the premium version, and the build is 27.0.2.233.  I've attached a redacted pdf of what the printed report looks like, although the right margin is much larger when just printed to display.  Thanks for your help.

1526.Aged A_R Balances report example 12-4-18.PDF

With the help of that example, I just confirmed that the combination of the options "Place name on the same line as values" and "Also show this name" does not have enough room in SR2. I tested it in SR3 and it works and SR3 will be released this month. It should be out before Christmas. Until then, you can change either one of those options or, like the others have stated, print to Excel and give the column more room.  

Thank you!  I'm really hoping this is the solution.  Do you know if it's an automatic update?

Thank you!  I'm really hoping this is the solution.  Do you know if it's an automatic update?

No, all updates need to be downloaded and applied.  Not super hard, but it does need your input.

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected]