FormerMember

Replacement Slips

SOLVED
Posted By FormerMember

I have been using TS 2014.  Yesterday, on a Friday, no less, I (stupidly) chose to upgrade to 2020.  Sage did the installation, and everything was fine.  I am now trying to do billing and when I click on replacement slips, the description is fine, but the description on the bill shows the description on the individual slip, NOT the replacement slip.  Can anyone help me?  I hate to be at a standstill over the weekend - I am prepared to pay!  Kathy Yancey 770-634-3031

Parents
  • 0

    I tested and can't duplicate. The first thing I would do is check your replacement slip definition and make sure the box at the bottom that says "enabled for printing on bills" is checked. 

    If that doesn't work, I will try to send you a private message with my contact information and you can reach out to me. 

Reply
  • 0

    I tested and can't duplicate. The first thing I would do is check your replacement slip definition and make sure the box at the bottom that says "enabled for printing on bills" is checked. 

    If that doesn't work, I will try to send you a private message with my contact information and you can reach out to me. 

Children