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Jeff Levine

Timeslips and Outlook 2019

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Client has a new computer with Office 2019 preinstalled by Dell.  Send bills by email is properly set up and Outlook SAYS the bills are being sent but nothing is happening - no emails created, no copies of emails in sent items folder.

Support says problem is the Office installation is Click to Run but I have searched the internet and it appears that Office 2019 is ONLY available as Click to Run.

Has anyone else run into this?

Thanks in advance.

Jeff

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  • 0 in reply to Caren2

    Thanks Caren.  I already confirmed that installation was 32 bit Outlook.  Based on what I have read on-line ALL installations of Microsoft Office 2019 are click to run, which it appears that Timeslips does not support.  I am happy to try anything else you can suggest but my concern is that a solution that worked for 2016 will not work for 2019.  We can continue conversation hear or you can hit me up on email.

    Thanks - Jeff

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