Timeslips and Outlook 2019

SUGGESTED

Client has a new computer with Office 2019 preinstalled by Dell.  Send bills by email is properly set up and Outlook SAYS the bills are being sent but nothing is happening - no emails created, no copies of emails in sent items folder.

Support says problem is the Office installation is Click to Run but I have searched the internet and it appears that Office 2019 is ONLY available as Click to Run.

Has anyone else run into this?

Thanks in advance.

Jeff