x Want to participate? Join the group to interact
Options
  • State Suggested Answer
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 60 subscribers
  • Views 1312 views
  • Users 0 members are here
Browse Forums
Sage Timeslips Anywhere Announcements
6
topics
1
replies
Sage Timeslips Anywhere General Discussion
13
topics
13
replies
Sage Timeslips Premium Announcements
57
topics
17
replies
Sage Timeslips Premium General Discussion
2k
topics
8k
replies
glenn friedland

MS outlook Integration error

SUGGESTED
Posted By

I upgraded clients with current SR... and had to configure users again,  on a couple of users Outlook integrations was accidentally enabled  now every time the startup timeslips they get a message (see attached)  How do I disable outlook integration for users.    Also the users are running Outlook 365  32bit  and outlook is the default email client in windows 10 defaults

  • 0

    KB 14347 contains the requirements to email bills using Timeslips. KB 63441 describes your exact issue and resolution.

    This message is typical of not being an installed application, conflicting versions or a 64-bit version installed.

    If only one of the two programs - Outlook or Timeslips - is set to "Run as Administrator" then they will not be able to communicate due to the elevated privileges of one versus the other.

  • 0
    SUGGESTED

    Does your firm actually use the Outlook Integration? BTW, that is entirely different from using Outlook to email bills.  You might want to review what the Outlook Integration does in the Help topics, and see if you want to use it.

    Most firms do not use this feature, and you can disable it completely under Setup, Features Enabled. N.B., You must be the ONLY one in the program to be able to access Features Enabled.

    If you are having trouble using Outlook to email the bills, then follow 's advice.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

*Community Hub is the new name for Sage City